Discover & Learn

You’ve probably been hearing a lot about generative AI, which is technology that can create text, images, music, video, and so much more from simple prompts. It has the potential to become one of the most game-changing business tools ever invented. The promise is huge. But if you’re like most people, you’re still unclear exactly where, when, why, and how generative AI fits into your business.

There are many security frameworks. Selecting the right framework might feel overwhelming but this information will help. Whatever framework you select it provides guidance for protecting the information security triad of confidentiality, integrity, and availability.

In a physical conference room, your team would be able to see each other, write notes, talk, share content and use a whiteboard. Good news! You have the virtual equivalent of all those activities, in Cisco Webex.

I first heard about AWS Connect back when I was getting ready for re:Invent 2018. Initially I was confused that it was another type of VPN tunnel or circuit offering in AWS. As I attended the Moving Large Scale Contact Centers to Amazon Connect session presented by AWS, Hilton Hotels, and Intuit, I quickly learned it's impacting potential.

One of the common questions we hear from IT buyers is: How much do Managed IT Services cost, and what factors affect the pricing?

When considering either a move to managed IT services or to a different MSP, it’s important to consider both your current IT support/management model and any organizational goals that might be impacted.

Can you hire a multi-disciplinary team of IT professionals to maintain your IT infrastructure?

Understanding and defining “managed IT services” will help you decide what, if any, services you will need.